At Bharud.in, we are dedicated to providing a seamless and satisfactory experience with our free online tools, including URL Shortener, Image Converter, Image Compressor, Text Converter, Calculators, QR Code Scanner, SEO tools (e.g., Meta Tag Generator, Keyword Density Checker), and more. As our core services are offered free of charge, this Refund and Returns Policy outlines our approach to user satisfaction, addressing any potential paid features or digital services we may offer. We aim to be transparent and fair in all interactions, ensuring you have a positive experience with our platform.
1. Free Tools and Services
Bharud.in provides its suite of online tools (e.g., URL Shortener, Image Compressor, SEO utilities) completely free of charge. As these services are digital and provided at no cost, there are no monetary transactions involved, and thus, no refunds or returns apply to our free offerings. Users can access tools like the Word Counter, Unit Converter, or Loan EMI Calculator without any payment, and we strive to ensure these tools meet your expectations through regular updates and user support.
If you encounter issues with our free tools (e.g., technical errors or unexpected results), please contact us at support@bharud.in or through our Contact Us page. We will promptly address your concerns to ensure a smooth experience.
2. Paid Features (If Applicable)
While Bharud.in currently offers all tools for free, we may introduce optional paid features in the future, such as premium tools, ad-free experiences, or enhanced analytics. If you purchase any such paid digital services, this section outlines our refund policy:
- Non-Refundable Digital Services: Due to the nature of digital services (e.g., access to premium tools or downloadable outputs), all purchases are final and non-refundable unless explicitly stated otherwise. This is because digital services are instantly accessible upon purchase and cannot be returned.
- Exceptions for Refunds: Refunds may be considered under exceptional circumstances, such as:
- Technical Issues: If a paid feature fails to function as advertised due to an issue on our end (e.g., server errors preventing access), and we cannot resolve the issue within a reasonable timeframe.
- Incorrect Charges: If you are charged incorrectly or for a service not provided.
- Refund Process: To request a refund, contact us at support@bharud.in within 7 days of purchase, providing your name, email, transaction details, and a description of the issue. We will review your request and respond within 5–7 business days. Refunds, if approved, will be processed to the original payment method.
3. No Physical Products
Bharud.in does not sell or ship physical products. All services are digital, delivered instantly via our website. As such, there are no physical returns or exchanges applicable. If you have concerns about the output of our tools (e.g., a compressed image or shortened URL), please reach out to our support team for assistance.
4. User-Provided Data
When using our tools (e.g., Image Converter, Text Converter), you may upload data such as images, text, or URLs. We process this data solely to provide the requested service and do not store it unless explicitly stated (see our Privacy Policy for details). If you believe the tool’s output does not meet your expectations, contact us at support@bharud.in, and we will work to resolve the issue or provide guidance on proper usage.
5. Cancellations and Account Termination
If you create an account for optional features (e.g., to save tool preferences or access premium services), you may cancel or terminate your account at any time by contacting us at support@bharud.in. For paid subscriptions (if applicable), cancellations will take effect at the end of the current billing cycle, and no further charges will apply. Refunds for subscriptions are subject to the conditions outlined in Section 2.
6. Your Responsibilities
To ensure a smooth experience, we encourage you to:
- Verify your inputs (e.g., URLs, images) before using our tools to avoid errors.
- Review tool descriptions to understand their functionality and limitations.
- Contact us promptly if you encounter issues, as we are here to assist.
7. Changes to This Policy
We may update this Refund and Returns Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. If significant changes are made, we will notify users via email or a website banner (if applicable). Please review this policy periodically.
8. Contact Us
If you have questions, concerns, or refund requests related to this policy or our services, please reach out to us:
- Email: support@bharud.in
- Contact Form: Available on our Contact Us page
We aim to respond to all inquiries within 24–48 hours and are committed to resolving your concerns fairly and promptly.
Thank you for choosing Bharud.in. We are dedicated to providing high-quality, free tools and ensuring your satisfaction with every interaction.